FAQs (Frequently Asked Questions) If you can not find the answer to your question here, please contact one of our customer service operators at our Call Centre on 1800 244 476 (Australia) to assist you with your enquiry.  Our call centre is open Monday - Friday from 8:30am to 5:00pm EST (except public holidays). Q:  I can't see any prices for the products, how do I view product prices? A:  You must first login using your correct username and password in order to be able to view all product prices.  If you do not have a username and password you will need to register online.  After your registration has been approved you will be notified by email confirming your username and password and that access is now available to view pricing and place orders online. Q:  How do I add products to my cart or place orders? A:  You must first login using your correct username and password to be able to add products to your shopping cart or to place an order.  If you do not currently have a username and password you will need to register online.  After your registration has been approved you will be notified by email confirming your username and password and that access is now available to view pricing and place orders online. Q:  How do I register to use CK Direct Shop Online? A:  If you do not have a username and password you can very easily and quickly register online by clicking on the "Register" text either in the menu on the left or at the top right hand side of the screen.  After your registration has been approved you will be notified by email confirming your username and password and that access is now available to view pricing and place orders online. Q:  Is it safe to use my Credit Card online? A:  When paying by credit card online you must always ensure that the website you are paying with has a secure payment gateway.  The CK Direct online website has the latest, most advanced secure payment gateway and online credit card payment processing system available in todays technology, so you can rest assured that your credit card payment transactions will be safe and "fraud free"!